1. The Service
LotPing helps authorized dealership personnel locate inventory using Bluetooth tags, authorized devices, and last-seen location information. The Service may include mobile and web applications, tags or related hardware, account administration, support, and other features described in an order form or service agreement.
Location is an estimate. LotPing reports where an authorized device last detected a tag. It does not provide continuous, guaranteed, or real-time vehicle tracking. Signal conditions, device settings, permissions, connectivity, battery state, physical obstructions, and user behavior may affect accuracy and freshness. Users must evaluate the displayed timestamp and independently verify a vehicle’s location when safety or material decisions are involved.
2. Eligibility, accounts, and customer responsibility
The Service is intended for businesses and their authorized personnel. You must provide accurate account information, keep credentials confidential, and promptly notify us of suspected unauthorized access. The dealership customer is responsible for managing its users, roles, devices, permissions, and lawful use of the Service.
You may use LotPing only for vehicles, facilities, people, and devices for which your organization has all necessary authority and notices. You are responsible for obtaining any employee or device-user permissions required for Bluetooth, camera, foreground location, or background location access and for configuring company-owned or personal devices consistently with law and workplace policy.
3. Acceptable use
- Do not use the Service to track people, personal vehicles, or property without lawful authority or required notice.
- Do not access another customer’s data or bypass authentication, roles, or security controls.
- Do not interfere with, probe, disrupt, or overload the Service or introduce malicious code.
- Do not reverse engineer, copy, resell, sublicense, or create derivative works except where law expressly permits.
- Do not use the Service in violation of law, third-party rights, or written documentation.
4. Customer data and privacy
As between the parties, the customer retains its rights in information it submits to the Service (“Customer Data”). The customer authorizes Type 1 and its service providers to host, process, transmit, and display Customer Data as needed to provide, secure, support, and improve the Service and as otherwise permitted by the applicable agreement.
Our handling of personal information is described in the Privacy Policy. If a separate signed agreement, order form, or data-processing agreement applies, it controls to the extent of a direct conflict with these Terms.
5. Hardware, third-party services, and changes
Tags and other hardware may be subject to separate warranty, replacement, return, or ordering terms. The Service may depend on device manufacturers, operating systems, wireless networks, mapping providers, app stores, and other third-party services that we do not control. Their terms may also apply.
We may update, add, remove, or discontinue features to maintain security, comply with law, improve the Service, or respond to technical and business needs. We will provide notice when required by an applicable agreement or law.
6. Fees, suspension, and termination
Fees, billing, subscription terms, and any service commitment are governed by the applicable order form or service agreement. We may suspend access when reasonably necessary to address a security risk, unlawful or prohibited use, nonpayment, or material breach. A customer or user may stop using the Service at any time, but payment and termination obligations in an applicable agreement continue to apply.
7. Ownership and feedback
Type 1 and its licensors own LotPing, including its software, design, branding, documentation, and related intellectual property. Except for the limited right to use the Service under these Terms and any applicable agreement, no rights are granted. If you provide feedback, you grant Type 1 a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation.
8. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TYPE 1 DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT A LOCATION, SIGHTING, INVENTORY RECORD, OR OTHER RESULT WILL BE ACCURATE OR CURRENT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TYPE 1 AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TYPE 1’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT THE CUSTOMER PAID TO TYPE 1 FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limitations do not apply where they are prohibited or where a signed agreement states a different limit.
10. General terms
You may not assign these Terms without our written consent; Type 1 may assign them in connection with a reorganization, merger, acquisition, or sale of assets. If part of these Terms is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. These Terms and any applicable signed agreement are the entire agreement about their subject matter.
Applicable governing law and dispute procedures will be stated in the customer’s signed service agreement or order form. If no such agreement applies, governing law will be determined under applicable conflict-of-law rules.
11. Changes and contact
We may update these Terms by posting a revised version and changing the effective date. Material changes will apply prospectively, and we will provide additional notice where required. Continued use after revised Terms take effect constitutes acceptance to the extent permitted by law.
Questions may be sent to hello@lotping.com.
Type 1 Holdings, LLC
LotPing Legal
United States
Owner confirmation before launch: have counsel confirm the liability cap and business terms, choose governing law and dispute venue, confirm hardware warranty/return terms, and add the company’s mailing address if one should be published. Customer order forms or subscription terms should align with this page.